Privacy Policy

1. Introduction

gfb77 operates as Bangladesh's trusted online gaming destination, providing cricket betting, live casino, slots, crash games, and fish games to players aged 21 and above. We are fully committed to protecting the privacy and personal data of every player who visits or registers on our platform. This Privacy Policy explains in plain language what information we collect, why we collect it, how we use it, and how we keep it secure.

By accessing and using the gfb77 platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. We encourage you to review this document periodically, as it may be updated to reflect changes in our operations or applicable regulations.

2. Information We Collect

When you create an account with gfb77 or interact with our platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, national ID number, and a government-issued photo ID for KYC verification purposes.
• Contact information: mobile phone number, email address, and residential address (city, district, division) within Bangladesh.
• Financial information: bKash mobile number, Nagad account details, Rocket account details, Upay account reference, and transaction history for deposits and withdrawals.
• Technical information: IP address, device type and model, operating system, browser type, session cookies, and gameplay logs.
• Behavioural information: pages visited, games played, bet amounts, session durations, bonus usage, and customer support interactions.

We collect this information directly from you (through registration and account management), automatically (through cookies and device signals), and occasionally from third-party identity verification partners to fulfil our responsible gaming obligations.

3. How We Use Your Information

gfb77 uses your personal data only for legitimate and clearly defined purposes. We do not sell, rent, or trade your personal data to any third party for their own marketing use. Specific purposes include:

• Account creation and management: setting up your gfb77 account, verifying your identity, and processing your KYC documentation.
• Payment processing: facilitating instant deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and maintaining accurate transaction records.
• Platform improvement and personalisation: analysing how players interact with cricket betting, slots, and live casino features so we can improve game quality and user experience.
• Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, money laundering, and any misuse of the gfb77 platform.
• Customer support and communications: responding to your queries, resolving disputes, sending service notifications, and providing promotions where you have consented.

4. Cookies and Tracking Technologies

gfb77 uses cookies and similar tracking technologies to enhance your browsing and gaming experience. Cookies are small text files placed on your device when you visit our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). These help us keep you logged in, remember your preferences, and serve relevant content.

You can control or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of certain gfb77 features, including account login and payment processing. We do not use cookies to collect sensitive financial data directly; all payment interactions are handled via the secure interfaces of bKash, Nagad, and Rocket.

5. Sharing Your Information

gfb77 does not sell or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating the platform (e.g., payment processors such as bKash and Nagad, identity verification services, customer support tools, and hosting providers). These vendors are contractually bound to handle your data securely and only for the purposes we specify.
• Legal and regulatory obligations: where disclosure is required by applicable law, court order, or competent regulatory authority. We will notify you of any such disclosure to the extent permitted by law.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may form part of the assets transferred. We will inform you before any such transfer occurs.

We require all third parties with whom we share data to maintain appropriate technical and organisational security measures and to process your personal data only in accordance with our instructions and this Privacy Policy.

6. Data Retention

gfb77 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically, financial transaction records and KYC documentation are retained for a minimum of five (5) years following account closure, in alignment with standard anti-money-laundering compliance requirements.

Once your personal data is no longer required, we will securely delete or anonymise it in accordance with our internal data disposal procedures. You may request early deletion of your data subject to any overriding legal retention obligations; see the 'Your Rights' section below for how to make such a request.

7. Your Rights

As a gfb77 player, you hold the following rights with respect to your personal data. We are committed to honouring these rights promptly and without undue restriction:

• Right of access: you may request a copy of all personal data we hold about you, free of charge, within a reasonable timeframe.
• Right of correction: if any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it without delay.
• Right of erasure: subject to legal retention requirements, you may request the deletion of personal data we hold about you, particularly where it is no longer necessary for the purpose for which it was collected.
• Right to withdraw consent: where our processing of your data is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within a reasonable period. We may need to verify your identity before actioning your request to protect against unauthorised access to your data.

8. Payment Data Security

gfb77 treats financial data with the highest level of care. All payment transactions — whether deposits or withdrawals via bKash, Nagad, Rocket, or Upay — are processed through the secure, encrypted interfaces of those respective payment providers. gfb77 does not store raw card numbers, full bank account numbers, or mobile banking PINs. Transaction references are stored only to facilitate dispute resolution and account reconciliation.

Our platform is protected by SSL/TLS encryption on all data channels, and our systems undergo regular vulnerability assessments to identify and remediate security risks before they can be exploited. We implement strict access controls so that only authorised personnel can access sensitive account or financial data, and all access events are logged for audit purposes.

9. Third-Party Links and Services

The gfb77 platform may reference or link to game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. These providers operate under their own privacy policies and data handling practices. gfb77 is not responsible for the privacy practices of third-party game providers or any external sites. We encourage you to review the privacy policy of any third-party provider whose services you access through our platform.

10. Children's Privacy

gfb77 is an adult gaming platform strictly intended for players aged 21 and above. We do not knowingly collect, solicit, or store personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on gfb77 or provided us with personal information, please contact us immediately at [email protected] so we can take prompt action to delete that information and close the account.

11. Changes to This Privacy Policy

gfb77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, legal requirements, or industry best practices. When we make material changes, we will notify registered users via a prominent notice on the platform or by email, and we will update the 'Last Updated' date at the top of this page. Your continued use of gfb77 after any such update constitutes your acceptance of the revised Privacy Policy.

We recommend bookmarking this page and reviewing it periodically. If you have any concerns about a specific change, please reach out to our support team before continuing to use the platform.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way gfb77 handles your personal data, our support team is available to assist you. We are committed to resolving privacy-related queries in a transparent and timely manner.

Email us at: [email protected]